India

Railway passengers will soon order food on WhatsApp; Check details

New Delhi: Railway passengers can order food on WhatsApp. A new service has been launched by IRCTC for this. Passengers can order food via WhatsApp on +91 8750001323. AI-powered chatbots are being used to handle all queries related to e-catering services.

In the initial phase, the food delivery facility through WhatsApp has been launched for a limited of trains and passengers. The service will be available to other trains after customer feedback and suggestions. IRCTC has also launched a dedicated website www.catering.irctc.co.in and mobile app Food on Track for e-catering.

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